Optimized system.
Optimal care.

Make it happen with HEALTHeLINK.

All over Western New York, HEALTHeLINK is helping increase efficiency for health care providers. And today, more than one million patients are getting better care because of it.

HELP OPTIMIZE MY OPERATIONS

Scroll to see how its working

So you want to be updated when a patient has been in the ER?

The answer is HEALTHeLINK’s alert notifications. Alert notifications deliver real-time updates about patients to practices, providers, and care coordination networks. These can include admits and discharges for patients they wish to track. To learn more, download our alert notifications overview.

Why use alert notifications?

  • Less time spent manually searching multiple systems for patient information
  • Potential increase in quality payments due to decreased readmission rates
  • Additional revenue from transition-of-care payments
  • Improved follow-up, avoidance of readmission, and more frequent at-home care for patients
  • Less frustration and stress for everyone

Get in touch to have a HEALTHeLINK account manager help you activate alert notifications.

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So you want instant access to patient records?

The answer is HEALTHeLINK’s patient record lookup. This service allows authorized users to access a patient’s clinical record, providing instant access to information – such as lab tests, radiology reports, and medication history – that is crucial for care management. To learn more, download our patient record lookup overview.

Why use patient record lookup?

  • Enhances the ability to conduct pre-visit planning
  • Better medical decision making = higher quality patient visits
  • Fewer repeat tests reduces medical expenses, saving patients money
    and time
  • Potential improvement of health plan reimbursement due to lower per member per month costs
  • Increased efficiency and ability to repurpose staff or add duties as a result of the decrease in rework and duplication of efforts
  • Less frustration and stress for everyone

To maximize patient record lookup, drop us a note today to have a HEALTHeLINK account manager walk you through the process.

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So you want to easily and securely share patients’ medical information with other providers?

The answer is HEALTHeLINK’s continuity of care documents – or CCD for short. In addition to the data available from our existing providers, HEALTHeLINK also accepts data in the form of CCDs from practice and hospital electronic medical record (EMR) systems. These include a patient’s demographics, lab history, medications, allergies, immunizations, problems/conditions, and procedures. To learn more, download our CCD overview.

Why use continuity of care documents?

  • Less time spent searching for patient information in other health information systems
  • Fewer phone calls to your practice from other providers
  • Higher quality patient visits
  • Better medical decision-making
  • Easier HEDIS and QI reporting
  • Less frustration and stress for everyone

To get the most out of CCDs, talk with one of our HEALTHeLINK account managers today.

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So you want to cut down on time spent searching for records – and the frustration that comes with it?

The answer is HEALTHeLINK’s results delivery. This HEALTHeLINK service helps practices and care coordination networks easily receive medical results for their patients from any other linked source. To learn more, download our results delivery overview.

Why use results delivery?

  • Enhances the ability to conduct pre-visit planning
  • Better medical decision-making = higher quality patient visits
  • Fewer repeat tests reduces medical expenses, saving patients money
    and time
  • Potential improvement of health plan reimbursement due to lower per member per month costs
  • Increased efficiency and ability to repurpose staff or add duties as a result of the decrease in rework and duplication of efforts
  • Less frustration and stress for everyone

If you’re ready to have your patients’ results delivered directly to your EMR, talk to one of our account managers today.

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Hear how it’s working for providers and practices across WNY.

Myth busting: The HEALTHeLINK edition.

The myth: It will take my staff a long time to learn how to use HEALTHeLINK.

The truth: When you decide to adopt HEALTHeLINK, one of our account managers will visit your practice and train your staff in a half a day.

The myth: HEALTHeLINK won’t integrate with my current system.

The truth: With more than 17,000 people in the medical community currently using HEALTHeLINK, our account managers have seen a lot of different systems – but they’ve never met one they couldn’t make work with our interface.

The myth: My patients’ information won’t be safe.

The truth: Protecting patient privacy is of the utmost importance to HEALTHeLINK. To ensure the seamless passage of information, we’ve developed privacy and security policies that protect patients’ information and rights.

The myth: The system doesn’t house enough information to benefit my patients.

The truth: The numbers don’t lie. More than 1.8 million reports are added monthly, equating to 190 million reports available in total. What does that look like in practice? Nearly 100% of lab results generated in Western New York are available through HEALTHeLINK, as well as 90% of radiology reports.

Let us show you around.

Better informed, efficient health care professionals deliver better informed, efficient care. Allow us to help optimize your system using HEALTHeLINK, and together, we can create a better health care experience for all of WNY.

  
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